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Closing Date: 24 June 2022

Solicitor Caseworker - The Law Society of Northern Ireland

JOB TITLE:                   Solicitor Caseworker

REPORTING TO:          Casework Team Leader and Head of Professional Conduct

Summary of the role

Reporting to the Casework Team Leader and Head of Professional Conduct, the postholder will be responsible for dealing with matters of Regulation and Professional Conduct. The role holder will 'triage' correspondence and conduct complaints received from members of the public, solicitor members of the Society and various other professionals or agencies such as the Bar Council, medical professionals, and the police.

The main duties of the post include:

·         Undertaking the management and investigation of professional conduct complaints.

·         Administration of the LEXCEL Practice Management Standards requirements.

·         Processing applications for Certificates of Recognition and enquiries in relation to Incorporated Practices.

·         Dealing with miscellaneous correspondence and enquiries from members of the public in relation to a range of matters including regulatory issues, closed practices, and directing enquiries to other areas within the Society. When required, assisting the Intervention Team as part of the Intervention Support Unit.

·         Undertaking any other reasonable duties deemed necessary for successful delivery of the Law Society’s objectives.

Person specification



·         Holding a minimum of a second-class undergraduate degree.


·         An individual recruited to the role would be required to have a minimum of four years’ experience working as a paralegal or solicitor in a general private practice within Northern Ireland.

·         Be able to demonstrate specific experience and knowledge of conveyancing, litigation, probate, family, and criminal law.

Knowledge and Skills:

·         Knowledge of the general law in Northern Ireland and, specifically, the Solicitors Order (Northern Ireland) 1976, as amended.

·          Investigative and analytical skills, coupled with the ability to identify points of law and regulation, and raising appropriate enquiries.

·          The ability to use own initiative to consider and analyse information received and take appropriate action.

·         Skilful time management.

·         Excellent written communication and drafting skills, with demonstrable ability to produce clear and concise correspondence, reports, and recommendations.

·          Excellent oral communication skills, coupled with influencing and negotiation skills, including with vulnerable adults, and the ability to remain robust but diplomatic in challenging circumstances.

·         The ability to work well under pressure and adjust work schedules to identify and respond to urgent matters.

·          The ability to work independently, flexibly, and efficiently.            

·         Confidence to work alone, but also as part of a team.

Terms of appointment

This is a full time, fixed term position for 12 months. 

The position will be based at Law Society House, Victoria Street, Belfast. Some provision for homeworking is possible.

Key benefits

Salary scale for the post is £25,734 to £33,456, dependent on experience.

A contributory pension scheme to which the employer contributes at a rate of 10% of the salary.

The successful applicant will undergo a probationary period of 6 months.

In addition to the normal public and bank holidays, a leave entitlement of 22 days per annum.

The Law Society is an Equal Opportunities employer.

Selection Process

All dates are indicative and subject to change.


Applications forms must be completed in full and submitted by 5pm, Friday 24th June 2022. Late or incomplete applications will not be accepted.

Applications are to be submitted to

Email applications are preferred however postal applications are accepted to:

Fiona Dowds,

HR Manager

The Law Society of Northern Ireland

Law Society House

96 Victoria Street




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