21 Feb 2023
Client Complaints Series - Dealing with Conveyancing Complaints
||21 Feb 2023
||13:00 - 14:00
||£35.00 per person
||1 General Group Study / Compulsory Conveyancing
The vast majority of dealings between solicitors and clients are conducted in an efficient and satisfactory way. However, occasionally problems can arise and when this happens it is important that solicitors deal with the situation efficiently and in accordance with the Solicitors (Client Communication) Regulations 2008.
The Client Complaints Committee is continuing with its series of seminars to assist the profession in understanding the types of complaints received by the Society. It suggests practical ways to avoid complaints arising and outlining procedures to effectively manage complaints when they are received from clients.