As of 1 September 2025, anyone wishing to raise a complaint about the service provided by a solicitor must direct their complaint to the Solicitors Complaints Committee.
Details on this process can be located on the Solicitors Complaints Committee website which can be found here: www.scc-ni.org
Guidance for complaints lodged with the Law Society before 1 September 2025
If you have any queries regarding a complaint lodged with the Society before 1 September 2025, you may contact us using the below methods:
By emailing complaints@lawsoc-ni.org.
By post to
Client Complaints
Professional Conduct Department
Law Society of Northern Ireland
96 Victoria Street
Belfast
BT1 3NL